Shipping Policy
Effective Date: March 2, 2026
Compound integrity is not negotiated at the logistics stage. Below is the operational breakdown of how Onward Aminos handles procurement fulfillment and delivery.
Logistics Parameters
- Shipping Rates: Calculated at checkout based on carrier rates, order weight, and delivery destination. Exact cost confirmed before order submission.
- Processing & Dispatch Times: Orders are processed and dispatched on the next business day following procurement. Estimated delivery: 3–10 business days domestic. Actual transit times vary by location, carrier, and operational conditions.
- CONUS Operations: Domestic US shipping only. Expansion to additional regions will be reflected in an updated policy when operational.
Secure Packaging Protocol
Every compound shipment uses insulated packaging with thermal protection scaled to ambient conditions and transit duration. This is not an upgrade option — it is standard operating procedure on every order. Lyophilized peptides degrade under thermal cycling. We do not ship research-grade compounds in standard packaging and call it adequate.
Returns & Order Issues
All research-grade peptide and reagent sales are final. Returns and exchanges are not accepted. If your order arrives with a missing item, incorrect compound, or visible damage, contact us immediately at contact@onwardaminos.com. Each case is reviewed individually. See our full Refund Policy for operational details.
Data Handling
Onward Aminos collects only the information required to process and fulfill your order. Personal data is not shared with third parties without explicit consent, except where required by law. Full details in our Privacy Policy.
Operational Terms
Use of this website constitutes agreement to our Terms of Service. Onward Aminos reserves the right to refuse service, cancel orders, or terminate accounts at our discretion.
Contact
Order inquiries and shipping questions — submit via the channel below.
Email: contact@onwardaminos.com
Website: onwardaminos.com
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