Privacy Policy

Effective Date: March 2, 2026

Onward Aminos operates onwardaminos.com. This Privacy Policy documents what personal information we collect, why we collect it, how we use it, and when we share it — when you visit our site, procure compounds, or otherwise engage with our services (the “Services”). “You” refers to any individual whose information we process — customer, visitor, or otherwise.

Read this policy before using our Services. Continued use of the site or placing a procurement order constitutes acknowledgment of the data practices described here. If any part of this policy is unacceptable, do not use the Services.

Updates to This Policy

We reserve the right to revise this Privacy Policy at our discretion — for example, to stay current with evolving business practices, legal requirements, or regulatory changes. Any revisions will be reflected by an updated effective date at the top of this page, and we will take any additional steps required by law to notify affected users.

Information We Collect and Why

Running our business requires us to gather certain information about the people who interact with us. The specific data we collect depends on how you engage with our Services — browsing our site, placing an order, creating an account, or reaching out to our team.

Information You Provide Directly

When you actively engage with our Services, you may share the following:

• Contact details: your full name, mailing address, phone number, and email address.
• Order details: billing and shipping addresses, payment confirmation, and contact information tied to a transaction.
• Account credentials: username, password, and any security verification details.
• Browsing and shopping behavior: products you view, add to your cart, or save for later.
• Support correspondence: any information you include when you contact us with a question or concern.

Certain parts of our Services may require specific information to function properly. You’re always free to decline, but this may limit your access to some features.

Information Collected Automatically

As you navigate our website, we automatically gather technical and behavioral data about your session — referred to here as “Usage Data.” This is collected using cookies, tracking pixels, and similar tools, and may include your IP address, device and browser type, network details, pages visited, and how you interact with various elements of our site.

Information from Third Parties

We may also receive information about you from outside sources, including:

• Technology and service providers who help us operate our website and fulfill orders.
• Payment processors who handle transaction data on our behalf, strictly to complete your purchase.
• Advertising and analytics partners who use tracking technologies when you interact with our emails, ads, or website.

All third-party data we receive is handled in accordance with this Privacy Policy. We are not liable for the accuracy of information provided by third parties, nor are we responsible for their individual privacy practices.

How Your Information Is Used

Fulfilling Orders and Delivering Services. We rely on your information to process payments, ship products, manage your account, send order-related notifications, and enable features like product reviews.

Marketing and Promotions. We may reach out to you via email, text, or mail with updates about new products, special offers, and promotional content. We also use this data to personalize the advertisements and content you see on our site and elsewhere online.

Protecting Our Platform. We analyze certain data to identify, investigate, and respond to potentially fraudulent, harmful, or unauthorized activity. Please keep your login credentials private. Suspect unauthorized access? Contact us right away.

Customer Service and Ongoing Communication. Your information helps us respond to your questions, resolve issues, and continuously improve the experience we offer.

Our Use of Cookies

Like most online retailers, we use cookies and related tracking tools on our website. These help us keep the site running smoothly, remember your preferences, analyze how visitors use our Services, and deliver more relevant ads and content. Some of our third-party partners may also set their own cookies through our site.

Your browser likely accepts cookies automatically, but you can adjust these settings at any time through your browser’s preferences. Be aware that disabling cookies may affect your experience — some features may behave unexpectedly or stop working altogether.

When and How We Share Your Information

There are specific situations where we may pass your information along to third parties:

• Service providers acting on our behalf — such as shipping carriers, payment processors, cloud storage vendors, data analysts, and customer support teams.
• Marketing and business partners who help us reach and serve customers. These partners operate under their own privacy policies.
• At your direction or with your consent — for instance, when you use a social login or interact with embedded third-party tools.
• Our affiliates and related companies for internal business operations.
• As required by law — including responses to court orders, subpoenas, or government requests — or to protect our rights, enforce our policies, or respond to security issues.

We do not use sensitive personal information to draw inferences or build profiles about your characteristics.

Public Content You Post

Our platform may allow you to share reviews or other content publicly. Anything you post in a publicly visible area of our Services becomes accessible to anyone who visits that space. We are not responsible for protecting information you’ve chosen to make public, nor can we control how others use or misuse it.

Links to Other Websites

Our website may contain links to external sites and platforms that we do not own or operate. We strongly encourage you to review the privacy policies of those sites before engaging with them. We make no guarantees about the security or accuracy of third-party sites and are not responsible for their practices.

Children’s Privacy

Our Services are designed for adults and are not directed at children. We do not knowingly collect personal information from anyone under the age of 13. If you are a parent or guardian and believe your child has submitted information to us, please reach out and we will promptly delete it.

As of the effective date of this policy, we do not knowingly sell or share the personal data of individuals under 16 years of age.

Data Security and Retention

We employ reasonable safeguards to protect your personal information, but no online system is completely invulnerable. We cannot promise absolute security, and we advise against sending sensitive information through unsecured channels.

We keep your personal data for as long as it is needed to serve the purposes described in this policy. When data is no longer necessary, we take appropriate steps to delete or anonymize it.

Your Privacy Rights

Depending on where you reside, you may be entitled to the following rights regarding your personal data:

• Access and Transparency. Request a summary of the personal information we hold about you and how it is being used.
• Deletion. Ask us to erase personal information we have on file, subject to certain legal exceptions.
• Correction. Request that we correct inaccurate information we hold about you.
• Data Portability. Request that we provide your data in a transferable format in certain circumstances.
• Processing Restrictions. Ask us to pause or limit the ways we use your data in certain circumstances.
• Consent Withdrawal. Withdraw consent at any time where our processing is based on consent.
• Email Opt-Out. Click the unsubscribe link in any promotional email to stop receiving marketing messages.

We will never penalize you for exercising your rights. To submit a request, contact us using the details below.

Concerns and Complaints

If you have a concern about how we handle your personal information, please get in touch with us first. If you remain unsatisfied after our response, you may have the right to escalate to a relevant data protection authority in your jurisdiction.

A Note for International Users

Onward Aminos is based in the United States, and your personal information may be stored, transferred to, or processed in the U.S. or other countries where our service providers operate. Where required, we rely on legally approved mechanisms to govern international transfers of personal data.

Contact

Questions about this Privacy Policy or data handling practices — submit via the channel below.

Email: contact@onwardaminos.com
Website: onwardaminos.com